Privacy
Policy

Effective Date: 15 October 2026

1. Introduction

Sanders Optometrist is committed to protecting the privacy of every person who visits our website. This policy explains what information we collect, how we use it and how we keep it safe.

2. We We Are

Sanders Optometrist is a multi-branch optometry practice based in Zimbabwe. Our website is located at www.sandersoptometrist.com. For any privacy-related queries, you can reach us via the contact form on our website or by visiting any of our branches directly.

3. What Information We Collect

We only collect personal information when you choose to submit an enquiry through our website contact form. The information collected includes:

  • Full name

  • Email address

  • Phone number

  • Preferred branch location

  • Any additional notes you choose to include, such as preferred appointment times or details about your eye care concerns

We do not collect any information from visitors who browse our website without submitting a form. We do not use tracking pixels, retargeting tools or behavioural advertising of any kind.

4. How We Use Your Information

The information you submit is used solely to respond to your enquiry and, where relevant, to arrange an appointment at your preferred Sanders branch. We do not use your information for marketing purposes unless you have explicitly requested to receive communications from us.

Your enquiry details are directed to the Sanders branch you have selected and handled by our reception team for the purpose of booking management.

5. How We Store and Protect Your Information

Enquiries submitted through our website are received via a secure form service and handled by our internal team. We take reasonable technical and organisational steps to protect your personal information from unauthorised access, loss or misuse.


We do not store your information in any public-facing database. Your details are retained only for as long as is necessary to manage your enquiry or appointment, after which they are handled in accordance with standard practice record-keeping obligations.

6. Sharing Your Information

We do not sell, rent or share your personal information with any third party for commercial purposes. Your information may be shared internally between Sanders branches solely for the purpose of managing your appointment or enquiry.


In the unlikely event that we are required to disclose information by law or regulatory authority, we will comply with that obligation.

7. Cookies

Our website may use basic cookies to ensure the site functions correctly and to understand general visitor behaviour through anonymous analytics. These cookies do not identify you personally. You can disable cookies through your browser settings at any time, though this may affect how some parts of the website display.

8. Your Rights

You have the right to request access to the personal information we hold about you, to request that it be corrected or deleted, and to withdraw consent for us to contact you at any time. To make any such request, please get in touch with us directly through our website or by visiting a Sanders branch.

9. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be reflected on this page with a revised effective date. We encourage you to review this page periodically.

10. Contact

If you have any questions about this privacy policy or how we handle your information, please contact us through the enquiry form on our website.